Razor is hiring a 100% Remote Junior / Entry-Level Customer Service Technician to support users with technical issues and system-related questions. This role is ideal for individuals beginning their careers in technical support who are patient, clear communicators, and comfortable working in fast-paced environments. No prior technical support experience is required, as training will be provided. This position serves as the front line between users and technical teams, helping resolve issues, guide users through fixes, and elevate problems when necessary.Education & Certification RequirementsNo information provided.Clearance RequirementsMust be eligible to obtain a Public Trust or similar clearance.Onsite Requirements100% RemoteResponsibilitiesRespond to user questions and basic technical issues.Follow guides and scripts to help resolve common problems.Document issues clearly and track them through resolution.Escalate more complex problems to engineering or support teams.Act as a bridge between users and technical teams.Help identify recurring issues and flag patterns to the team.Learn how systems work to troubleshoot more effectively over time.QualificationsStrong communication skills with a clear, calm, and professional approach.Problem-solving mindset with the ability to stay composed under pressure.Ability to follow processes and document steps accurately.Comfortable using computers and learning new systems quickly.Good time management skills with the ability to prioritize tasks.Team-oriented attitude and willingness to ask for help when needed.Desired SkillsExposure to ticketing systems such as ServiceNow or Jira.Basic understanding of how software or applications work.Experience in customer-facing roles such as retail, hospitality, or call centers.Familiarity with technical environments or a strong interest in IT.Razor is an EEO EmployerRazor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Razor Benefits OverviewRazor offers a comprehensive benefits package that includes medical, dental, and vision insurance; life and disability insurance; a 401(k) plan; paid time off; and paid holidays.J-18808-Ljbffr
...of a hard-working team. We have experienced continued growth embracing our mission, Raise Your Experience.Job Description: Lighting Technician/Spotlight OperatorType of Employment: SeasonalLocation: Hersheypark, Hershey, PA (housing provided if needed)Dates:Rehearsal...
...University of Wyoming is seeking an hourly Multimedia Reporter-Anchor for Student Media on campus in Laramie. Responsibilities include researching, writing, and presenting news across TV, livestream, digital, print, and social platforms. The role involves on-camera...
Ameriship Parcel Delivery is hiring delivery drivers in Wheeling, IL, and surrounding areas. This independent contractor role requires you to use your own vehicle... ...routes typically ending by early evening.Prior courier experience is preferred, but not required. Compensation...
IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sector that helps keep America, and our economy, moving. Be part of a winning team and workplace community that cares...
...SAP Basis Consultant S/4HANA Implementation Location: Local to Lisle, IL working 4 days a week from officeExperience 5-10 years in SAP Basis administrationHandson experience in S/4HANA implementation / conversion projectsExposure to cloudbased SAP landscapes (RISE...