Jira Administrator Job at Surge Technology Solutions Inc, Dallas, TX

  • Surge Technology Solutions Inc
  • Dallas, TX

Job Description

Visa:H4EAD, GCEAD, L2,,Green Card, US Citizens (Only USA Applicants) Experience: 5+ Yrs Key Responsibilities Set up Jira (Software and Service Management) from scratch for the program, with each workstream as its own project. Design and configure workflows, screens, screen schemes, and permission, notification, and issu- type schemes aligned to the SDLC Configure issue linking for traceability across requirements, stories, tasks, test cases, and defects. Create projects, boards, backlogs, and sprints using reusable templates. Build automation rules for transitions, reminders, escalations, and notifications Create JQL queries, filters, dashboards, and reports for tracking and program status Compile and analyze operational bug reports and share insights with stakeholders Build custom XML-based Jira gadgets where standard reporting falls short Evaluate, test, install, and configure Jira and Confluence plugins, including licensing needs Document workflows and processes as runbooks and user guides Onboard teams, provide hyper care after go-live, and hand over to the support team Preferred 5+ years of hands-on Jira Software and Jira Service Management Administration Prior experience with at least one full Jira setup or implementation Strong JQL and automation rule skills Experience designing workflows, screen schemes, and permission models Experience analyzing bug and operational reports Working knowledge of Agile, Scrum, and Kanban Nice to Have SDLC traceability experience (requirements, test management, defects) Marketplace apps such as Script Runner, Xray/Zephyr, or Advanced Roadmaps Confluence configuration experience Jira Cloud or Data Center migration experience ITIL or service management knowledge #J-18808-Ljbffr

Job Tags

Similar Jobs

E-talentnetwork

Health Aide Job at E-talentnetwork

 ...Minimum Requirements: High school diploma or GED and 2 years of continuous experience providing basic patient care in psychiatric healthcare is required. Must be able to lift a minimum of 25 lbs and have the strength to push and pull and stand for long periods... 

Aya Locums

Locum Physician (MD/DO) - Hematology and Oncology - $90 to $105 per hour in Los Angeles, CA Job at Aya Locums

 ...independently while also collaborating effectively with a healthcare team. Minimum Education Requirements: ~ Master of Science in Nursing (MSN) degree focused on an NP specialty (e.g., family practice, adult-gerontology, pediatrics). License & Certifications:... 

Wing Assistant

Content Writer (US) Job at Wing Assistant

Please whitelist the domains " lever.co " and " hire.lever.co " with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final...

Two Bridges Regional Jail

Correctional Officer Job at Two Bridges Regional Jail

 ...are looking to start a career, then we want to talk to you! No experience required! All training will be provided by the facility....  ...We value the application of best practices in the field of corrections We encourage growth and learning Company Description... 

Front Door Defense

Director, Government Relations Job at Front Door Defense

 ...Director, Government RelationsDevelop and execute REGENT's federal and state government relations strategy to advance defense growthLocation: Washington, District of ColumbiaAbout The RoleDirector Of Government RelationsAt REGENT, we're on a mission to revolutionize...