Remote Account Resolution Representative Job at Annuity Health, LLC, United States

  • Annuity Health, LLC
  • United States

Job Description

Join to apply for the Remote Account Resolution Representative role at Annuity Health, LLC .

Get AI-powered advice on this job and more exclusive features.

This range is provided by Annuity Health, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $20.00/hr

Job Type

Full-time

Description

The Remote Account Resolution Representative contacts customers to assist them in fulfilling their financial obligations. Through outbound and inbound call efforts, the Representative helps settle account balances and set up payment arrangements. No prior experience in collections is required; Annuity Health will provide training on software, applicable laws, negotiation, and dispute resolution skills. We offer a competitive salary and benefits.

Responsibilities
  • Maintain a professional and respectful communication tone.
  • Adhere to compliance guidelines and legal requirements.
  • Follow call structure expectations, including collection steps.
  • Achieve assigned goals.
  • Identify account issues and provide appropriate resolutions.
  • Update account statuses accurately for follow-up.
  • Utilize available tools/resources for account resolution.
  • Manage backlog effectively.
  • Escalate issues promptly.
  • Work collaboratively with team members and management.
  • Represent the company professionally.
  • Follow confidentiality and security policies.
  • Perform other duties as assigned.
Skills and Qualifications
  • High attention to detail.
Education
  • High school diploma or GED required.

Benefits include health, dental, vision, HSA and FSA accounts, voluntary insurance, paid holidays, PTO, and 401(k).

Additional Information
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job functions: Administrative, Customer Service, Healthcare
  • Industries: Healthcare, Call Centers, Collection Agencies
#J-18808-Ljbffr

Job Tags

Full time, Remote work

Similar Jobs

Old Second Bancorp Inc

AVP/ VP Commercial Banking Job at Old Second Bancorp Inc

 ...life of the relationship. Incumbents at this level are expected to manage a portfolio of $50 million+ and prospect for loans in the $1...  ...focus will be lending with additional emphasis on cross-selling Cash Management products, Retail Banking and Mortgage products, and Wealth... 

SYSCO

CDL A Local Delivery Truck Driver-$15,000 Sign on Bonus-Make up to $100,000 Yearly + Incentives Job at SYSCO

 ...Sysco has immediate job openings for dependable local CDL A Delivery Truck Driver to safely and efficiently operate a tractor-trailer...  ...unload/deliver various products (meats, produce, frozen foods, groceries, dry goods, supplies, etc.) to customer locations on an... 

Sittercity

Early Morning Nanny for UES Infant Job at Sittercity

 ...Hi! We are looking for an early morning nanny to start late Nov./early Dec. (flex start) for our daughter who will be around 6 months old.Details Part time5 days/week (Mon-Fri) with 28 hrs/week guaranteed*6:30a- 11:30a (Mon & Fri)*6:30a- 12:30p (Tues- Thurs)Current... 

House of Dank Holdings, LLC

Budtender Job at House of Dank Holdings, LLC

 ...sales Explain proper usage of products Inform customers about loyalty program What we're looking for... ~ Knowledge of cannabis products, uses, and accessories ~ Sales experience ~21 years or older ~ Open availability for varied hours/days, including evenings... 

The Leona Group

Elementary Reading Interventionist Job at The Leona Group

 ...Reading Interventionist - Elementary in Pontiac, Michigan. This entry-level role involves creating educational environments, planning...  ...effectiveness of these interventions. Ideal candidates will have a Bachelors degree in Education and state certification. This position...