Responsibilities Serve as the client's day-to-day point of contact and main go-to. Lead client discussions with clarity and confidence, supported by best practices. Take strategic ideas from concept to execution and own follow-through for live campaigns. Own campaign plans end-to-end, tying recommendations to client objectives and KPIs. Develop strategic rationales and points of view, challenge recommendations that do not serve the strategy, and pitch new approaches for testing. Monitor creator and platform trends and translate them into innovative ideas and differentiators. Own account communication channels, including client check-ins, updates, follow-up summaries, QBRs, and internal syncs. Own recurring performance reporting against client KPIs and translate results into clear narratives. Provide direction on project workflows, schedules, briefs, and management sheets; resolve gaps and inefficiencies. Identify opportunities to strengthen client relationships, increase account stickiness, and improve workflows and processes. Leverage and operationalize AI tools for research, reporting, campaign development, and workflow efficiency. Own creator cost trackers and budget control reports; coordinate with finance and lead creator compensation and campaign budget discussions. Identify retention risks and build client trust and results to support renewals. Drive alignment across the creator team and support Account Coordinators and Senior Account Coordinators. Partner with the paid amplification team on cohesive cross-functional programs. Manage multiple clients and competing deadlines while proactively communicating risks. Ensure team alignment on priorities and present wrap reports and updates internally and externally. Report to the Director of Influencer Strategy & Operations. Requirements 3 to 6+ years of experience in influencer marketing, creator operations or a related agency role. Hands‑on familiarity with TikTok, Instagram, and YouTube from a creator partnership or brand marketing perspective. Experience using Sprout Social or a comparable platform is a plus. Strong written and verbal communication skills, able to write persuasive briefs, POVs, and reports, and present confidently to clients. Track record of managing multiple accounts or projects simultaneously with minimal oversight, including team mentorship or delegation experience. Able to tie campaign performance back to client business objectives; comfortable owning budget trackers and financial reconciliation. Understands full funnel performance metrics; comfortable discussing conversion, ROAS, and revenue impact, and connecting creator activity to real business outcomes. Experience translating a creator strategy into a performance engine. Highly organized with a track record of managing multiple workstreams simultaneously. A low‑ego, team‑first mindset; comfortable asking questions and taking ownership of work. Analytical experience in pulling data and spotting patterns. Expertise with Excel or Google Sheets is expected; experience with BI reporting tools like DOMO is a plus. Bachelor's degree in Marketing, Communications, Public Relations, or a related field, or equivalent professional experience. Genuine interest in the creator space and willingness to keep learning and adapt to platform shifts. Core Competencies Demonstrates expertise in influencer marketing and creator operations, with a strong ability to manage client relationships, campaign performance, and budget control. Proficient in leveraging data analytics and AI tools to enhance workflow efficiency and drive strategic outcomes. Highest-signal resume keywords Influencer Marketing Experience Campaign Performance Analysis Client Relationship Management Budget Tracking and Financial Reconciliation Strong Communication Skills Hard Skills Campaign Management Performance Metrics Analysis Data Analytics Project Workflow Management Creator Strategy Development Soft Skills Team Collaboration Mentorship Organizational Skills Problem‑Solving Adaptability Certifications & Qualifications Bachelor's Degree in Marketing Bachelor's Degree in Communications Bachelor's Degree in Public Relations Industry Keywords Creator Operations Client Objectives KPI Tracking Social Media Platforms Cross‑Functional Programs Tools & Technologies Sprout Social Excel Google Sheets DOMO AI Tools for Campaign Development #J-18808-Ljbffr Trevant
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